Privacy policy of www.aoseservice.com
Kindly read our Privacy Policy before accessing our website or our services.
🔒 Privacy Policy
Effective Date: [21 June 2025]
At AOSE Service, we respect your privacy and are committed to safeguarding your personal and technical data. This policy outlines how your data is collected, used, and protected in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, 2000.
1. Data We Collect
We may collect:
- Contact details (name, email, phone number)
- System information (OS version, system specs) during diagnostics
- Screenshare/remote access data (live access only, not recorded)
2. Purpose of Collection
We collect data for:
- Identifying and solving system issues
- Communicating service estimates and reports
- Improving customer experience
3. Data Usage
We do not share your data with any third party except:
- When legally required by authorities
- With trusted internal staff strictly for service purposes
4. Data Protection
- We use SSL encryption and secure remote software tools.
- We do not record or store any remote sessions unless consented explicitly.
- No banking or sensitive credentials are accessed during sessions.
5. Cookies
Our website may use cookies to improve user experience. You may disable cookies through your browser settings.
6. Your Rights
As per Indian data protection norms, you have the right to:
- Access your data
- Request corrections or deletion
- Withdraw your consent at any time
7. Grievance Officer
As required under IT Act 2000, the following is our Grievance Officer:
Grievance Officer:
Name: Mr. Rajan
Email:Â info@aoseservice.com
Phone: +91- 8300860659
Address: AOS Office, P.O. Box No: 14, Madurai – 625007, Tamil Nadu, India